Terms & Conditions

Welcome to Tuuree

USA & Other Countries:

We are Tuuree LLC. (“Tuuree” “Us,” “We,” or “Our”), and we are a platform that helps to define, create and connect a global community of friends and colleagues who not only want to celebrate shared interests, but who also want to minimize cultural, geographic and social divisions between them through online and offline communications and interactions. Our friends and our community are bound together by many things, including a desire to share items, goods, products or services between those who may seek to obtain them globally (whom we call “Shoppers”) and those willing to help bring them to their friends, whom we call “Travelers”). We do this through our website, located at https://tuuree.com, and through our applications, which may be available from third party sites for various mobile and computing devices, and through our products, services and information, all of which we collectively refer to as the “Tuuree Platform.”

India:

We are Eucharis Technologies Private Limited. (“Tuuree” “Us,” “We,” or “Our”), and we are a platform that helps to define, create and connect a global community of friends and colleagues who not only want to celebrate shared interests, but who also want to minimize cultural, geographic and social divisions between them through online and offline communications and interactions. Our friends and our community are bound together by many things, including a desire to share items, goods, products or services between those who may seek to obtain them globally (whom we call “Shoppers”) and those willing to help bring them to their friends, whom we call “Travelers”). We do this through our website, located at https://tuuree.com, and through our applications, which may be available from third party sites for various mobile and computing devices, and through our products, services and information, all of which we collectively refer to as the “Tuuree Platform.”

IMPORTANT NOTICE: PLEASE READ THESE TERMS CAREFULLY, THEY CONSTITUTE A CONTRACT. PLEASE READ CAREFULLY.

These Terms of Use are a contract, and contain important information about Your legal rights, remedies and obligations, and they incorporate and include the Tuuree Privacy Policy, all of which You should read carefully and all of which we collectively refer to as the “Terms.” Your agreement with Us depends upon how you use Our Platform, either as a Shopper, or as a Traveler, or both. References to “You” or “Your” mean the person (s) who accesses, uses, and/or participates in the Tuuree Platform in any way, and each of their heirs, successors and assigns. By accessing or using any part of our Platform, which includes without limitation as Shoppers, Travelers or persons accessing or searching the Tuuree Platform, You are agreeing to the Terms, and incorporated documents.

Modification or Changes to the Tuuree Platform, the Terms of Use and Incorporated Documents

We are continually changing and improving the Tuuree Platform. We reserve the right in our sole discretion to modify it, to add or remove features or functionalities or to suspend or terminate any part or all of the Tuuree Platform with or without notice to you. We may also modify or amend these Terms or incorporated documents to reflect changes in the law, changes to the Tuuree Platform, Fees (defined below) or any other aspect of the relationship between Tuuree and You. You should look at the Terms regularly.
If we make changes to these Terms, or any other document incorporated by reference here, we will post the changes to the Terms of Use pages of our Platform, send you a message or otherwise attempt to notify you. Amendments are effective no sooner than thirty (30) days after we post them on the Tuuree Platform for existing users and immediately for all the new users joining and accepting the terms after and on the day these are amendments are posted, unless we notify You otherwise. If You do not agree to the Terms, including as changed or modified, We will be sorry to see you go, but Your only recourse is to stop using or accessing the Tuuree Platform.

Eligibility and Use of the Platform

Access to and use of the Tuuree Platform is available only to individuals who are at least 18 years old, who can form legally binding contracts under applicable law, and who properly create a valid account as explained below (valid account holders, whether Shoppers, Travelers or both, may also collectively be referred to in these Terms as “Members”). By accessing or using the Tuuree Platform, You represent and warrant that you are eligible to do so.

YOU ALSO ACKNOWLEDGE AND AGREE THAT, UNLESS WE OTHERWISE SPECIFICALLY AGREE IN WRITING, TUUREE IS NOT IN THE BUSINESS OF OFFERING, SELLING, PURCHASING, OR BRINGING MERCHANDISE. YOU UNDERSTAND THAT BY ACCESSING THE THE TUUREE PLATFORM, AND IN BECOMING A MEMBER, YOU RECEIVE ONLY THE ABILITY TO USE THE TUUREE PLATFORM TO ACCESS FRIENDS WHO MAY BE INTERESTED IN BEING A SHOPPER AND/OR TRAVELER, INCLUDING, BUT NOT LIMITED TO, THE ABILITY TO MESSAGE OTHER MEMBERS ABOUT MERCHANDISE ITEMS. YOU ACKNOWLEDGE AND AGREE THAT TUUREE IS NOT A PARTY TO ANY RELATIONSHIP OR AGREEMENT BETWEEN YOU AND ANOTHER MEMBER, AND THAT ANY SUCH RELATIONSHIP IS BETWEEN THE MEMBERS ONLY. YOU ALSO ACKNOWLEDGE AND AGREE THAT AT ALL TIMES, IT IS YOUR RESPONSIBILITY AND NOT TUUREE’S RESPONSIBILITY, WHICH IS DISCLAIMED TO THE MAXIMUM EXTENT OF THE LAW, TO BE FAMILIAR WITH, TO ABIDE BY AND TO COMPLY WITH ALL RELEVANT FEDERAL, STATE, LOCAL, AND INTERNATIONAL LAWS, RULES AND REGULATIONS THAT MAY APPLY TO ANY MERCHANDISE ITEMS OR TO ANY RELATIONSHIP BETWEEN MEMBERS.
Members also acknowledge and agree that they are users of the Tuuree Platform only, and that they are not Tuuree employees, joint venturers, partners, or agents whatsoever. Tuuree does not have the right to control and does not control Members, or the relationships between them or the subject matter of such relationships. You acknowledge and agree that, except where these Terms provide otherwise, it is the Members themselves who establish any applicable Traveler Fees. While Tuuree may help facilitate disputes, We have no control over and do not guarantee (i) the existence, quality, safety, suitability, or legality of any MERCHANDISE Item arranged between Members, (ii) the truth, accuracy or suitability of any description or any other aspect referred to by Members on the Tuuree Platform, (iii) the performance or conduct of any Member or third party or (iv) the legality or compliance with laws, rules, regulations, orders and decisions that may be applicable to any relationship between Members or the subject matter thereof. While we may provide information that may be helpful in assisting you to evaluate another Member, and their status in the Tuuree community, Tuuree does not endorse any particular Member or any Merchandise Item. Any reference to a Member being “Verified” (or similar language) only indicates that the Member has completed a verification or identification process and nothing else.

To promote the Tuuree Platform and to increase exposure to potential Members or their desired Merchandise Items, content from the Tuuree Platform may be displayed on other websites, applications, other communications (including email or SMS or other text message services), and in online and offline advertisements. To assist Members who speak other languages, content from the Tuuree Platform may be translated, in whole or in part, into other languages and where done so, Tuuree does not guarantee the accuracy or quality of such translations and Members are responsible for reviewing and verifying the accuracy of them.

Account Registration, Member Verification and Other Member Representations And Warranties

To access some of Our features and services, You will need to validly register for an account and to become a Member. You are only eligible to have one (1) Account at a time, and are not allowed to transfer Your account at any time to another person or entity. As indicated above, by doing so, You represent and warrant that you are over the age of eighteen (18) and are capable of entering into legally binding agreements in the relevant jurisdiction (s).

You also represent and warrant that You will comply with any and all applicable import and export control laws or customs laws in Your local jurisdiction. You also represent and warrant that (i) neither You nor the subject of Your transaction (i.e., Merchandise Items) is the subject of a United States or other country’s embargo, or that it has been designated by the United States Government as a “terrorist supporting” country and that (ii) You are not listed on any United States Government or any other country’s list of prohibited or restricted parties.

To create a Member account, You must create a password-protected account (“Account”). You may register for an Account using Your email and creating a password, or by using your existing third party networking accounts that are enabled by Tuuree now or in the future such as Google, or Facebook, Twitter or others (“Third Party Networks”), if any. You agree to provide accurate, current and complete information during the Account registration process and at all other times when You use the Tuuree Platform, and to continually update information sufficient to keep it accurate, current and complete. You and You alone are responsible for safeguarding your Tuuree Account password and other information, if applicable to a Third Party Network, and You are solely responsible for all activity that occurs on or through your Account or Third Party Network created account and that You will immediately inform Tuuree of any suspected unauthorized use. Tuuree is not liable or otherwise responsible for any loss or damage that any party claims is caused in whole or part by unauthorized use of Your Account. Notwithstanding the foregoing, You may, however, be liable or responsible to Tuuree or third parties due to unauthorized use of Your Account.
You acknowledge and agree that, as permitted by applicable laws, Tuuree may in its sole discretion, but is not obligated to, obtain reports from consumer reporting agencies or otherwise review publicly available information about Members, including sexual offender registration lists or databases compiling information about criminal convictions relating to, without limitation, crimes of violence, theft, burglary, conspiracy, abuse, neglect, fraud, dishonesty, perjury, forgery, embezzlement, cyber crimes, identity theft, drug related offense, obstruction, organized crime, prostitution, warrant violations, weapons offenses and crimes which endanger the life or property of others. By accessing or using the Tuuree Platform, You authorize us to use Your personal information (including name, address, date of birth or other identifying information) to obtain these reports and agree that we may, in our sole discretion suspend, cancel, block, restrict or terminate Your access to the Tuuree Platform based upon Our evaluation of such reports, again in our sole discretion. If we undertake an effort to verify Your background through these or other methods (which we are not obligated to do under these Terms), and choose to identify you as “Verified,” such a notation shall mean nothing other than that You completed a verification or identification process and shall not constitute an endorsement of You or any other Member to the public or to any Member.

SMS or Text Messaging

By creating an Account, and becoming a Member, You agree that the We may send you text (SMS) messages as part of the normal business operation of Your use of the Tuuree Platform. Such uses include without limitation, to provide You with information you requested from Tuuree or its Members, to let you know about features, functions, improvements or changes to the Platform, to facilitate Your identification of desired Members or Members who may be able willing to discuss Merchandise Items, or other aspects of your Account.
These text (SMS) messages may be automated or non-automated, and while Tuuree does not charge You to send or receive such messages, message and data rates may still apply by your carrier or other provider. You may opt-out of receiving text (SMS) messages from Us at any time by contacting our Support team. You acknowledge that opting out of receiving text (SMS) messages may impact Your use of and ability to fully use the Tuuree Platform.

Prohibited Conduct

Regardless of whether you access or use the Tuuree Platform with or without an account, by accessing, searching on or using the Tuuree Platform in any way, You agree that will not:

  • Use another person’s Account, to misrepresent yourself, Your identity or qualifications or transactions;
  • Violate any federal, state, local, national or international law, or any rule, regulation, tariff or duty, including customs laws or regulations that may apply to You or to Your relationship with other Members or to any Merchandise Items.
  • Use any automated system including but not limited to robots, spiders, offline readers, crawlers, scrapers to access, copy, maintain or compile the Tuuree Platform or content thereon for any purpose without Tuuree’s prior written approval;
  • In any manual or automated way copy, appropriate, use or disclose any copyrighted text, or other intellectual property, rights of publicity, privacy or contract rights or otherwise misuse or misappropriate Tuuree Platform information or content including but not limited to, use on a mirrored, competitive, or third-party site;
  • Transmit more request messages through the Tuuree Platform in a given period of time than a human can reasonably produce in the same period by using a conventional online web browser;
  • Take any action that (a) may unreasonably encumber the Tuuree Platform’s infrastructure; (b) interferes or attempts to interfere with the proper working of the Platform or any third-party participation; © bypasses measures that are used to prevent or restrict access to the Tuuree Platform; (d) circumvents, disables or otherwise interferes with security features of the Tuuree Platform; (e) distributes viruses or any other technologies that may harm Tuuree or users; (f) uses the Tuuree Platform in a way that violates any copyrights, trade secrets, or other rights of any third party, including privacy or publicity rights; or (g) circumvents or manipulates and fees, fee structure or billing claimed or owed as a result of interaction, relationships or transactions that may be facilitated on the Tuuree Platform;
  • As a Member, use the Tuuree Platform in any manner that circumvents Your obligation to pay Tuuree or another Member or to bring Merchandise Items as agreed;
  • “Stalk,” or harass or intimidate any other Member or user of the Tuuree Platform; or collect, harvest or publish any personally identifiable data including but not limited to names or other account information, from the Tuuree Platform, or use the communication systems provided by the Tuuree Platform for any reason not explicitly authorized by these Terms, including but not limited to commercial solicitation purposes;
  • Recruit, solicit, or contact in any form Members for employment or any other use not specifically intended by the Tuuree Platform;
  • Take any inappropriate or unlawful actions, including the submission of inappropriate or unlawful content to or through the Tuuree Platform, including without limitation content that is hateful, illegal, profane, obscene, defamatory, threatening, or discriminatory, or that advocates, promotes, or encourages inappropriate activity, conduct that would be considered a criminal offense, or conduct that would give rise to civil liability or violate any law;
  • Violate any Tuuree policies that govern or relate to Your use of the Tuuree Platform and interactions with You and third parties;
  • Take any action that may undermine the efficacy or accuracy of reviews or ratings systems maintained by Tuuree and which relate to Members;
  • to fail to perform as agreed upon by Members;
  • Engage in fraudulent conduct including but not limited to entering into a relationship with another Member to obtain and/or bring Merchandise Items with no intention of following through, offering to make prohibited money transfers or to arrange to obtain and/or bring Merchandise Items that are prohibited by applicable law at places of disembarkation, transit or embarkation or entering into any relationship fraudulently or for fraudulent purpose or to conclude your arrangement off the Tuuree Platform or to circumvent or evade the Tuuree Platform or to evade any other requirement of these Terms;
  • Registering for more than one (1) Tuuree Account or registering for a Tuuree Account on behalf of an individual other than Yourself or transferring or purporting to transfer your Tuuree Account to any other person.
  • Undertake any activity or engage in any conduct that is inconsistent with the business or purpose of the Tuuree Platform; and
  • Attempt to indirectly undertake or achieve any of the foregoing.
User or Third Party Generated Content

We may, in our sole discretion, permit you to post, upload, publish, submit or transmit content created wholly by You or third parties and that is not created in whole or part by Us (“User Content”), which may include but is not limited to profile information, information about Tuuree’d Items or relationships and similar content. By making available User Content to Us, You grant to Tuuree an irrevocable worldwide, perpetual, non-exclusive, transferable, royalty-free and fully paid up license, with the right to sublicense, use, copy, adapt, modify, distribute, license, sell, perform, transfer, display, publicly perform, stream broadcast, access, view and otherwise exploit (by means now known or to be developed in the future) the User Content on the Tuuree Platform and for any other purpose in our sole discretion, except that private messaging through the Tuuree Platform will not be used by Tuuree in public advertising. The license granted by You to Tuuree will survive termination of these Terms and shall survive termination of the Tuuree Platform, if any, or termination of Your Account. Tuuree does not claim any ownership interest or rights in Your User Content and nothing in these Terms shall be deemed to restrict rights You may have in Your User Content.

You acknowledge and agree that Tuuree has no role in the creation, either in whole or in part, of User Content you provide to Tuuree or to the Tuuree Platform and that You alone are solely responsible for all User Content that You make available, including without limitation Requests, Offers and Acceptances, and the information that may be contained therein. You thus represent, warrant and agree that (i) you either own or have all necessary rights, licenses, consent and releases necessary to grant Tuuree the rights in User Content under these Terms; (ii) neither the User Content nor your posting, uploading, publication, submission or transmittal of User Content or Tuuree’s use of Your User Content (in whole or part infringes, misappropriates or violates any third party’s patent, copyright, trademark, trade secret, moral rights or other intellectual property or proprietary rights or result in violation of any applicable law, rules, regulation or court order. You acknowledge and agree that Tuuree may exercise any traditional editorial function as to User Content including but not limited to proofreading, editing, summarizing, digesting or other editing without becoming the author of such content, and that it remains Your sole responsibility to monitor your User Content and to guarantee that any such edited User Content is accurate and consistent with your representations, warranties and agreements in these Terms.

We reserve all rights, in our sole discretion to remove, suspend, disable access to or otherwise to restrict access to the Tuuree Platform or to User Content that We consider to be a violation of these Terms, Tuuree policies and procedures, We consider harmful to the Tuuree Platform, to Tuuree or to any other Member or third party or which We consider to be otherwise objectionable or for any other reason.

Payment Terms and Appointment of Tuuree as Limited Payment Collection Agent
Payments-Related Representations and Warranties

As set forth above, except where we otherwise specifically agree in writing, Tuuree does not own, create, sell, offer, resell, provide, control, manage, buy, offer to buy, bring, or offer to bring or supply any Merchandise Items or any other tangible or intangible thing that You may discuss with another Member. When Shoppers and Travelers make or accept an offer to transact, they are entering into a contract with each other, and even though Tuuree may act as a limited payment collection agent as defined below, it is not a party to any agreement discussed or entered into between Members.

Tuuree may restrict the availability of payment services, or any aspect or feature of payment services, to perform maintenance of systems to help ensure the proper functioning of the system or to improve, enhance, modify, suspend or terminate any payment service, or to introduce new or additional services at any time, including through additional third parties. The payment-related services may contain links to certain third-party websites, applications, services or resources (“Third Party Services”). Any such Third Party Services are subject to different terms or conditions and privacy practices created or controlled by third party providers and not Tuuree, and Members should review them carefully and independently. Tuuree is not responsible for or liable for the availability, accuracy, reliability or anything related to Third Party Services, including the content thereon. Links or other access to information of Third Party Service providers shall not constitute an endorsement by Tuuree of such providers or their services.

You may not use Tuuree’s payment related services except as authorized by the laws of the United States of America, the laws of the jurisdiction where you reside, and any other applicable laws. Specifically, but not by way of limitation, Tuuree’s payment related services may not be used to send or receive funds or currency into (i) any United States embargoed countries; (ii) to anyone on the United States Treasury Department’s list of Specially Designated Nationals or the United States Commerce Department’s list of Denied Persons List or Entry List. By agreeing to these Terms, by accessing and/or using the Tuuree Platform, you further represent and warrant that (i) neither you nor the subject of your transaction (e.g., items, goods, products, services, tangible or intangible things) are located in a country that is subject to a United States Government embargo, or that has been designated by the United States Government as a “terrorist supporting” country; and (ii) that you are not listed on any United States Government list of prohibited or restricted parties. Additionally, notwithstanding your agreement to the above relating to the laws of the United States of America and its subdivisions, localities and municipalities, you also hereby agree to comply fully with relevant export and import and customs laws in your local country and jurisdiction.

Payment Processing Services: USA & Other Countries

Payment processing services, which are a key feature of the Tuuree Platform, are currently provided by Stripe, and where applicable, may include money transmission services pursuant to licenses or other regulatory approvals held by Stripe. Payment processing services provided by Stripe are subject to the Stripe Connected Account Agreement, which includes the Stripe Services Agreement. By agreeing to these Terms or by accessing, searching or using the Tuuree Platform, You agree to be bound by the Stripe Connected Account Agreement and the Stripe Services Agreement, as they may be amended or modified from time-to-time by Stripe. Tuuree’s provision of any payment processing services through Stripe is subject, and conditioned upon, Your agreement to provide Tuuree up-to-date, accurate, and complete information relating to you and your payment instrument (s) and You expressly authorize Tuuree to share this information and transaction-related information relating to your use of payment related services with Stripe. Tuuree reserves the right to provide payment processing services through other third party vendors, and if it choose to do so, will provide notice to you via Tuuree Messaging or through another method.

Payment Processing Services: India

Payment processing services in INR (Indian Rupee), which are a key feature of the Tuuree Platform, are currently being reviewed by Razorpay, and where applicable, may include money transmission services pursuant to licenses or other regulatory approvals held by Razorpay. Payment processing services provided by Raazorpay are subject to the Razorpay Connected Account Agreement, which includes the Razorpay Services Agreement. By agreeing to these Terms or by accessing, searching or using the Tuuree Platform, You agree to be bound by the Razorpay Connected Account Agreement and the Razorpay Services Agreement, as they may be amended or modified from time-to-time by Razorpay. Tuuree’s provision of any payment processing services through Razorpay is subject, and conditioned upon, Your agreement to provide Tuuree up-to-date, accurate, and complete information relating to you and your payment instrument (s) and You expressly authorize Tuuree to share this information and transaction-related information relating to your use of payment related services with Razorpay. Tuuree reserves the right to provide payment processing services through other third party vendors, and if it choose to do so, will provide notice to you via Tuuree Messaging or through another method.

Appointment of Tuuree as Limited Payment Collection Agent

By agreeing to these Terms, and in accessing or using the Tuuree Platform, Travelers appoint Tuuree as their respective limited payment collection agent, authorized to receive and collect payments for transactions entered into between Members, including (i) Item Costs, (ii) Tuuree Service Fees, (iii) Traveler’s Fees, (iv) Acceleration Fees, if any, and (iv) Taxes and other Government Regulatory Fees (for example, without limitation duties, tariffs or government charges) (“Total Fees”) owed by Shoppers to Travelers as set forth in these Terms. Payments made by Shoppers to Tuuree in connection with an Offer shall be considered the same as a payment made directly to Travelers, and Travelers agree to provide the Merchandise Items to Shoppers in the agreed-upon manner as if the Traveler has received payment directly from Shoppers. You further agree that Tuuree’s obligation to remit payments to Travelers is conditioned upon and extends only to sums that it has successfully received from Shoppers in accordance with the relevant agreements, and also that in accepting appointment as the limited payment collection agent, Tuuree assumes no liability for any acts or omissions of Shoppers or Travelers, Members or any other person. As limited payment collection agent, Tuuree assumes no liability or obligation for any funds or obligations owed by Shoppers that were not collected by Tuuree in its role under this Paragraph.

Each Shopper and Traveler acknowledges and agrees that, notwithstanding the fact that Tuuree is not a party to the agreement between Travelers and Shoppers, Tuuree acts as the Travelers payment collection agent for the limited purpose of accepting collection from Shoppers on behalf of the Traveler. Upon Shoppers’ remittance to Tuuree, Shoppers’ payment obligation to the Traveler for agreed upon amounts is extinguished, and Tuuree is responsible for remitting funds collected to Travelers in the agreed upon manner. In the event that Tuuree does not remit such amounts, Travelers’ recourse is only against Tuuree, and not Shoppers directly.
If any Member does not make a payment properly, or if Tuuree cannot properly charge a payment method on file with it, or any other payment method for any reason, Tuuree expressly reserves all rights under applicable law to recover payment as well as all of its costs and expenses incurred, including reasonable attorneys’ or other professionals’ fees, in pursuing such payment (s).

Transactions Between Shoppers and Travelers on Tuuree

Tuuree strives to make the Tuuree Platform useful, simple and efficient. Tuuree Shoppers located globally may gain access to friends who have better availability to Merchandise Items in other markets who may be fully willing to bring these items to their Tuuree friends and colleagues. At the same time, Tuuree enables Travelers to help their friends and community, and may even help them defray the time and expense of their travel to see and help their global Tuuree friends. Through the Tuuree Platform, Tuuree helps to bring diverse groups of people together, and hopefully, to minimize the differences and divisions that can accumulate over time, geographical distance and cultures.

As set forth more fully below, in a typical transaction facilitated on the Tuuree Platform, the Shopper publishes an invitation called a “Shopper Request” which identifies desired Merchandise Items. Interested Travelers or Travelers matched by the Tuuree Platform, may then make offers to bring Merchandise Items on terms expressed between Members in a “Traveler’s Offer.” When agreed upon, execution of the “Shopper’s Acceptance, fixes the final and binding agreement between the Members.

The Shopper Request

After finding an Item of interest, Shoppers must create a valid Shopper’s Request. The Shopper’s Request is made when the Shopper uses the Tuuree Platform submission tool to (i) describe the item specifically including the price; (ii) to add the location (City and Country) where the Shopper is or where they want the Merchandise Items brought, and (iii) to add the desired receipt date. Tuuree advises Shoppers to be as specific as possible, and provides a place to “Include a Note to Your Traveler” to help ensure that a Traveler obtains and brings only the desired item. Shoppers shall not request Prohibited Merchandise Items.

Prohibited Merchandise Items

Tuuree Shoppers expressly agree not to use the Tuuree Platform or to request that a Traveler obtain or bring any item that is prohibited under the laws of the United States and/or its subdivisions, or of any international laws or laws of any local jurisdiction applicable to Members, goods, transit or destination. It is the responsibility of both the Shopper (and not Tuuree) to refrain from requesting or bringing any Item that is prohibited either by the jurisdiction of disembarkation, transit or embarkation. Prohibited items include, but are not limited, to:

  • Hazardous Materials as defined by the United States Environmental Protection Agency (EPA) the United States Occupational Safety and Health Administration (OSHA), the United States Department of Transportation (USDOT), the United States Nuclear Regulatory Commission (NRC) or by the United States Department of Commerce (DOC), United States Customs and Borders Protection (CBP), United States Department of Homeland Security or similar agencies, national, state and local.
  • Counterfeit goods
  • Currency
  • Stolen property
  • Alcohol
  • Live animals
  • Firearms, ammunition, explosives or chemicals
  • Human remains
  • Pornography or obscene materials
  • Illegal drugs or regulated drugs (prescription) in violation of law
  • Any product or item related to illegal activities, such as the production of illegal drugs
  • Any item that is prohibited by law in the place of origin, destination or any jurisdiction of transit through between origin and destination
  • Batteries
  • Aerosols or any flammable materials
  • Knives, batons or other weapons
  • Certain agricultural products
  • Merchandise Items imported into the United States & India without a customs declaration where one was required.

Tuuree recommends that Shoppers and Travelers consult their respective government agencies which regulate items that may and may not be brought into or out of a country of origin, such as lists maintained by the United States Transportation Security Agency, (TSA). All travel from the United States, and packing related thereto, shall comply with all applicable TSA Rules.

Suggested Traveler Fees

When the Shopper creates a Shopper’s Request, the Tuuree Platform may auto-calculate a suggested, optimal Traveler Fee, for illustrative purposes in planning the Shopper’s transaction. As explained below in the section “Fees,” the actual Traveler Fee on any given transaction is set entirely by the Traveler and may be more than, or less than the suggested Traveler Fee.

The Travelers Offer

To assist Members to locate and communicate with each other, including potentially dates upon which Members can meet in person, The Tuuree Platform allows Travelers to enter the details of upcoming travel dates, and to browse published Shopper’s Requests made by their Tuuree friends. Travelers can indicate their preference to be notified of upcoming Shoppers’ Requests that may correspond to their planned trips, or trips that they may be willing to take.
Upon finding a suitable Shopper’s Request, Traveler must submit a “Traveler’s Offer”. The Traveler’s Offer must contain and describe each component of the Total Fees:

Fees

The following components that make up the Total Fees must be contained in, and fully described in the Traveler’s Offer. When Accepted, the Traveler’s Offer establishes the final and total amounts to which the Shopper agrees.

(i) Merchandise Item Cost: Although a Shopper may specify a price in the Request, the actual Merchandise Item Cost shall be the amount specified by the Traveler in the Offer;
(ii) Service Fee: This is as service fee charged by and retained by Tuuree for the use of its Tuuree Platform by Shoppers and Travelers. Service Fees are collected by Tuuree from Shoppers and deducted from remaining amounts remitted to Travelers by Tuuree as the Traveler’s limited payment collection agent as described above. Service Fees are non-refundable.
(iii) Traveler’s Fee: The Traveler’s Fee is the amount Shoppers agree to give to their Traveler friends for helping the Shopper. As set forth above, Tuuree may estimate a Traveler’s Fee for planning purposes, but the actual Traveler’s Fee is set by the Traveler in the Offer. The Service Fee and Traveler’s Fee may collectively be referred to by Tuuree as the “Platform Fees).”
(iv) Acceleration Fee: The Expedited Fee, if any, may be added to Merchandise Items with the consent of both Shopper and Traveler to accelerate the time in which Travelers may obtain and bring Merchandise Items.
(v) Applicable Taxes: Tuuree may auto-calculate an estimate of sales and other taxes associated with the Traveler’s Offer. Tuuree always separately states the Applicable Taxes from the Item Cost, and the Platform Fees.
(vi) All government fees, tariffs and duties are the responsibility of the Traveler and Traveler is required to make sure that the Shopper is aware of such fees prior to accepting the offer.

Import Restrictions and Charges

It is the sole responsibility of the Travelers to be familiar with, to specify, and to include in the Traveler’s Offer, any and all applicable customs duties, tariffs, and charges applicable to Merchandise Items. Although not exhaustive, Tuuree may provide links to certain government and third party sites where Members can find out more information about their travel destinations and rules and regulations applicable to their travel, including:
Country Information from U.S. State Dept.–Bureau of Consular Affairs

Customs Duty Information from U.S. Customs and Border Protection
Country Information from Int’l Air Transport Ass’n
U.S. Customs and Border Protection Form 6059B

Shopper’s Acceptance

When the Shopper and Traveler have agreed to all aspects, including applicable timing and Total Fees, the Shopper must agree to the Traveler’s Offer, in what we call the “Shopper’s Acceptance.” The Shopper’s Acceptance is an agreement on all material terms between a Shopper and Traveler, under which they agree to be bound to each other to in the manner agreed.

Ownership, Acceptance, Risk of Loss and Insurance

Members acknowledge and agree that except where prohibited by applicable law or otherwise agreed to by Members, it is the Travelers, and not Shoppers, who own Merchandise Items and must maintain for presentment all original receipts evidencing such ownership. Members also acknowledge and agree that to the maximum extent allowed by law, the risk of loss remains with the Traveler unless and until the Traveler has completed all of the obligations under his or her agreement with the Shopper, which includes bringing the items as agreed.
Tuuree recommends that Shoppers and Travelers procure their own insurance to cover the cost and expenses relating to merchandise. Tuuree may, but is not obligated to recommend or to offer links where Shoppers and/or Traveler’s may procure insurance relating to their Merchandise.

Acceptance of Merchandise Items

The Shopper and Travelers must agree at the time the Shopper’s Request is accepted by the Traveler on a specific time period for acceptance of the merchandise items. Travelers shall bear the responsibility to identify an acceptable safe and public place to meet with their Shoppers for the purpose of inspection and exchange of goods. The time for delivery can be extended only by written agreement between the Shopper and Traveler on the Tuuree Platform, or by Tuuree. Unless the parties otherwise agree in writing, it is the Shopper’s obligation to inspect and accept the Merchandise items at the time of delivery, and the agreement between the parties is deemed complete at the time of acceptance regardless of whether the Shopper shows up to inspect and accept Merchandise items. Unless the Traveler and Shopper have agreed otherwise in writing, if the goods are not made available for delivery and acceptance within five (5) days of the delivery date, and the Shopper has not inspected and accepted the Merchandise Items, the Shopper’s Payment Method will be charged and the amounts released to the Traveler. The only permissible method to extend the delivery, inspection and acceptance periods agreed to by the Shopper and Traveler is written communication between the parties on the Tuuree Platform or through notification by Tuuree through the Tuuree Platform.

Rejection and Refunds

Shoppers may refuse to accept the Merchandise items only if the Traveler has brought incorrect goods (for example, specifications which differ from the agreement between the parties, in terms of brand, color, style, size, etc.) or the condition of the Merchandise’s items is other than that agreed to between the parties (for example, damaged or used items or otherwise not in the condition represented). Shoppers may not refuse acceptance of Merchandise items because they changed their mind about the transaction, or through an attempt to renegotiate the price of the items or because they have found the items elsewhere. Shoppers agree that Tuuree, in its sole discretion, may determine whether the reason for rejection is acceptable under applicable policies and if Tuuree determines the rejection is impermissible or unauthorized, Shoppers agree that their Payment Method may be charge and the transaction completed as agreed to by the parties. Except as set forth above, in instances where the Shopper fails to appear for inspection and acceptance within five (5) days of the delivery date, Shoppers are required to confirm inspection and acceptance of Merchandise items in the Tuuree messaging on the Platform in order to release funds to Travelers.

Intellectual Property

All information and material on our Platform, other than User Content, is either owned by Tuuree or is licensed by the respective owners. You are not allowed to use these materials except as we permit You to do so in writing. The trademarks and service marks Tuuree and the associated logo and graphics are owned by Tuuree protected by copyright, trademark and other laws of the United States, foreign countries and international conventions. Any other marks are the property of their respective owners. You agree that You recognize our rights and the rights of third parties in their respective marks and that You may not copy, use or other exploit them except as permitted in writing. We retain ownership of all of our intellectual property rights and You have no rights to our intellectual property or rights in intellectual property.
Subject to Your continued compliance with these Terms, and in Our sole discretion, Tuuree grants You a limited, non-exclusive, revocable, royalty-fee, fully paid up, nontransferable, and non-sublicensable license to reproduce and display content from the Tuuree Platform (excluding any software source code) only in connection with Your access to and participation in the Tuuree Platform for Your personal and non-commercial use. You will not use, copy, adapt, modify, prepare derivative works based upon, distribute, sell, perform or display content, except as expressly permitted in the Terms. No other licenses or rights are granted to You by implication or otherwise under any intellectual property rights owned or controlled by Tuuree or its licensors.

Warranty Disclaimers

We hope You enjoy using the Tuuree Platform and find it invaluable. There are certain things that we do not and cannot promise.
YOUR USE OF THE TUUREE PLATFORM SHALL BE AT YOUR SOLE RISK. YOU ACKNOWLEDGE AND AGREE THAT TUUREE DOES NOT HAVE AN OBLIGATION, BUT RESERVES THE RIGHT FOR ANY REASON TO (A) MONITOR OR REVIEW OR EDIT USER CONTENT; OR (B) FOR ANY PERMISSIBLE PURPOSE, CONDUCT IDENTITY VERIFICATION, BACKGROUND (INCLUDING CRIMINAL BACKGROUND) OR REGISTERED SEX OFFENDER CHECKS ON ANY MEMBER OR OTHER PERSON BOUND BY THESE TERMS
THE TUUREE PLATFORM IS PROVIDED ON AN “AS IS” AND “AS AVAILABLE” BASIS. TO THE MAXIMUM EXTENT ALLOWED BY LAW, TUUREE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, INVESTORS, PARTNERS, EMPLOYEES, AGENTS, AND LICENSORS EXPRESSLY DISCLAIM ALL WARRANTIES OF ANY KIND, WHETHER EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO THE IMPLIED WARRANTIES OF TITLE, MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE AND NON-INFRINGEMENT.
TUUREE AND ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, INVESTORS, PARTNERS, EMPLOYEES, AGENTS, AND LICENSORS MAKE NO WARRANTY THAT (i) THE TUUREE PLATFORM WILL MEET YOUR REQUIREMENTS; (ii) THE TUUREE PLATFORM WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE; (iii) THE RESULTS THAT MAY BE OBTAINED FROM THE USE OF THE TUUREE PLATFORM WILL BE ACCURATE OR RELIABLE; (iv) THE QUALITY OF ANY PRODUCTS, SERVICES, INFORMATION OR OTHER MATERIAL PURCHASED OR OBTAINED BY YOU FACILITATED THROUGH THE TUUREE PLATFORM WILL MEET YOUR EXPECTATIONS; AND (v) ANY ERRORS IN THE SOFTWARE, APPLICATIONS OR CODE WILL BE CORRECTED.
ANY MATERIAL DOWNLOADED OR OTHERWISE OBTAINED THROUGH THE USE OF THE TUUREE PLATFORM IS ACCESSED AT YOUR OWN DISCRETION AND RISK, AND YOU WILL BE SOLELY RESPONSIBLE FOR AND HEREBY WAIVE ANY AND ALL CLAIMS AND CAUSES OF ACTION WITH RESPECT TO ANY DAMAGE TO YOUR COMPUTER SYSTEM, INTERNET ACCESS, DOWNLOAD OR DISPLAY DEVICE, OR LOSS OF DATA THAT RESULTS FROM THE DOWNLOAD OF ANY SUCH MATERIAL.
YOU ARE SOLELY RESPONSIBLE FOR ALL OF YOUR COMMUNICATIONS AND INTERACTIONS WITH OTHER MEMBERS OR USERS OF THE TUUREE PLATFORM AND WITH THIRD PARTIES WITH WHOM YOU INTERACT WITH OR COMMUNICATE WITH AS A RESULT OF YOUR USE OR ACCESS OF THE TUUREE PLATFORM. YOU UNDERSTAND THAT TUUREE DOES NOT UNDERTAKE TO VERIFY THE ACCURACY OF OR STATEMENTS OF MEMBERS OR THIRD PARTY USERS OF THE TUUREE PLATFORM OR TO VERIFY ANY ITEMS THAT MAY BE THE SUBJECT OF A RELATIONSHIP FACILITATED BY THE TUUREE PLATFORM.
YOU FURTHER ACKNOWLEDGE AND AGREE THAT YOU ARE NOT ACTING UPON THE ADVICE OR DIRECTION OF TUUREE OR ANY OF ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, INVESTORS, PARTNERS, EMPLOYEES, AGENTS, AND LICENSORS, NONE OF WHOM ADVISE OR DIRECT YOU OR YOUR COMMUNICATIONS OR YOUR TRANSACTIONS WITH MEMBERS OR THIRD PARTIES, INCLUDING BUT NOT LIMITED TO LEGALITY OF YOUR TRANSACTIONS. ITEMS, COMMUNICATIONS, TAXES, DUTIES, FEES OR OTHER CHARGES, OR GOVERNMENT OR CUSTOMS OFFICIALS OF ANY COUNTRY RELEVANT TO ANY TRANSACTION ATTEMPTED, CONTEMPLATED OR COMPLETED BY YOU OR BETWEEN MEMBERS FACILITATED BY THE TUUREE PLATFORM. YOU ALONE ARE RESPONSIBLE FOR ANY STATEMENT MADE TO ANY GOVERNMENT OFFICIAL REGARDING ANY TRANSACTION ATTEMPTED, CONTEMPLATED OR COMPLETED BY YOU OR BETWEEN MEMBERS THAT IS FACILITATED BY THE TUUREE PLATFORM, INCLUDING BUT NOT LIMITED TO, THAT YOUR TRANSACTION IS IN FULL COMPLIANCE WITH LOCAL LAWS THAT MAY APPLY TO SUCH TRANSACTION AND REMAIN AT ALL TIMES SOLELY RESPONSIBLE FOR ANY TAXES, FEES, DUTIES, IMPORT OR EXPORT CHARGES, FINES, PENALTIES, INTEREST OF PAYMENTS OF ANY KIND RELATING TO YOUR TRANSACTIONS.
NO ADVICE OR INFORMATION, WHETHER ORAL OR WRITTEN, OBTAINED BY YOU FROM TUUREE OR THROUGH OR FROM THE TUUREE PLATFORM, SOFTWARE OR CODE SHALL CREATE ANY WARRANTY NOT EXPRESSLY STATED IN THE TOS.

Limitation of Liability

WHERE PERMITTED, AND TO THE MAXIMUM EXTENT ALLOWED BY LAW, YOU ACKNOWLEDGE AND AGREE THAT THE ENTIRE RISK ARISING OUT OF YOUR ACCESS TO AND USE OF THE TUUREE PLATFORM, OR TO THE RELATIONSHIP BETWEEN YOU AND TUUREE OR BETWEEN YOU AND OTHER MEMBERS, REMAINS WITH YOU AND NEITHER TUUREE NOR ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, INVESTORS, EMPLOYEES, PARTNERS, AGENTS, AND LICENSORS WILL BE RESPONSIBLE FOR LOST PROFITS, REVENUES OR DATA OR FINANCIAL LOSSES OR INDIRECT, SPECIAL, CONSEQUENTIAL, EXEMPLARY OR PUNITIVE DAMAGES EVEN IF WE HAVE BEEN ADVISED OF THEIR POSSIBILITY OR EVEN IF A LIMITED REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE AND REGARDLESS OF THE NATURE OF THE CAUSE OF ACTION, CLAIM FOR RELIEF OR ALLEGED THEORY OF RECOVERY WHETHER IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE.
TO THE MAXIMUM EXTENT OF THE LAW, THE TOTAL LIABILITY OF TUUREE, ITS SUBSIDIARIES, AFFILIATES, OFFICERS, DIRECTORS, INVESTORS, EMPLOYEES, PARTNERS AND AUTHORIZED AGENTS FOR CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE RELATIONSHIP BETWEEN US, INCLUDING ANY IMPLIED WARRANTIES, IS LIMITED TO THE AMOUNT YOU PAID US FOR THE ACCESS OR USER OF THE TUUREE PLATFORM IN THE SIX MONTHS PRIOR TO THE EVENTS GIVING RISE TO YOUR CLAIM OR IF NO SUM WAS CHARGED, THEN THE SUM OF ONE HUNDRED FIFTY DOLLARS ($150).

Exclusions

SOME JURISDICTIONS DO NOT ALLOW THE EXCLUSION OF CERTAIN WARRANTIES OR THE LIMITATION OR EXCLUSION OF LIABILITY FOR INCIDENTAL OR CONSEQUENTIAL DAMAGES. ACCORDINGLY, SOME OF THE ABOVE LIMITATIONS CONTAINED IN THE WARRANTIES OR LIMITATIONS OF LIABILITY PARAGRAPHS IMMEDIATELY ABOVE MAY NOT APPLY TO YOU.

Indemnification

You agree to release, defend, indemnify, and hold Tuuree and its affiliates and subsidiaries, and their respective officers, directors, investors, employees and agents, harmless from and against any claims, liabilities, damages, losses, injuries, and expenses, including without limitation reasonable legal and professional fees, arising out of or in any way connected with (a) Your access to or use of the Tuuree Platform or Your violation of these Terms; (b) Your User Content; © Your interaction with any other Member, Shopper, Traveler or Third Party or other user of the Tuuree Platform or (iv) any Request, Offer, Acceptance or any other transaction (including but not limited to any injuries, losses, damages (direct, indirect, consequential or otherwise) of any kind between You and Members.

Copyright

We respect and expect Providers and Parents to respect copyright law. Where warranted, we will terminate the Account of any user who repeatedly infringes or is believed to be repeatedly infringing the rights of copyright holders. Please see our Copyright & DMCA Policy for more information.

Third Party Sites

The Tuuree Platform may contain links or connections to third party websites or services that we do not control. You accept the risk of accessing such sites and agree that we are not responsible for any associated risks. We are not responsible for and assume no risk associated with any third party sites or content.

General Terms

Entire Agreement. These Terms constitute the entire agreement between You and Tuuree and governs your use of the Tuuree Platform, superseding any prior version of these Terms between you and Tuuree with respect to the Tuuree Platform. Additional Terms. You also may be subject to additional terms and conditions that may apply when you use or purchase certain other Tuuree rendered services. Choice of Law and Forum. You and Tuuree each agree that the Terms and the relationship between You and Tuuree or between You and any Member or third party shall be exclusively governed by the substantive laws of the State of Delaware without regard to its conflict of law provisions and that any and all claims, causes of action or disputes (regardless of theory) arising out of or relating to the Terms, or the relationship between You and Tuuree, to the extent not required to be filed in arbitration as provided in these Terms, shall be brought exclusively in the courts located in City of  Lewes, Delaware. You and Tuuree agree to submit to the personal jurisdiction of the courts located within City of  Lewes, Delaware., and agree to waive any and all objections to the exercise of jurisdiction over the parties by such courts, to venue in such courts and waive all claims of inconvenient forum. Waiver and Severability of Terms. The failure of Tuuree to exercise or enforce any right or provision of the Terms shall not constitute a waiver of such right or provision. Severability. If any provision of the Terms is found by a court of competent jurisdiction to be invalid, the parties nevertheless agree that the court should endeavor to give effect to the parties’ intentions as reflected in the provision, and the other provisions of the Terms remain in full force and effect. No Right of Survivorship and Non-Transferability. You agree that Your Tuuree Account is non-transferable and any rights to Your Tuuree Account or contents within Your account terminate upon Your death. Upon receipt of a copy of a death certificate, Your account may be terminated and all contents therein permanently deleted. Statute of Limitations. You agree that regardless of any statute or law to the contrary, any claim or cause of action arising out of or related to use of the Tuuree Platform or the Terms must be filed within one (1) year after such claim or cause of action arose or be forever barred. Section Titles. The section titles in the Terms are for convenience only and have no legal or contractual effect. Tuuree Assignment. Tuuree may freely assign the Terms and all of the policies and other documents incorporated or referenced in it (including all rights, licenses, and obligations under it or them), in whole or in part and without notice.

Contact Tuuree

If You have any questions, comments, or concerns regarding these terms of use or the Tuuree Platform, please contact us by sending an email to ; support@tuuree.com or write to

USA & other countries: 99 Wall St, Suite 1143, New York, NY – 10005.

India: Eucharis Technologies Private Limited
#39, NGEF Lane, 2nd Floor, Suite No.747
Indiranagar, Bangalore,
Karnataka, India 560 038